Tracking issues related to messages on your system

You can use the Issue tab on the Activity > Messages > Business Process view to understand and track issues related to the messages on you system. Information displayed on the Issue tab is extracted from the issue tracking system.

The comments from the issue are displayed in the Comments section of the Issue tab.

You can follow the issue by clicking the Follow button at the top right corner of the Issues tab. A user who is following the issue is notified via email whenever the ticket is updated.

Issue description and comments can have attachments. Click on an attachment to open it in a browser.

You can add your own comments to the ticket in the Comments text box.

Click Messages to return to the Tile view of the Messages page.