Viewing message information - Tile and List views

By default, the Messages page displays as a series of tiles (Tile view) or as a list of messages (List view). In Tile view and List view, the main part of the page contains message information from your system and the left column contains some controls for filtering the messages displayed. See Filtering messages.

In either Tile or List view, you can click any message to display the Business Process view for that message. See Business Process view.

Note: Data displayed in the Tile and List views is formatted per your locale.

Tile view

In the Tile view, information about one message is displayed in each tile. This view is displayed by default when you select Activity > Messages or when you click the Tile view icon.

Each tile provides details about a single message.
Note: Not all fields are displayed for all message types.

See Message status, Reprocessing status, and Functional acknowledgement status below for further information.

List view

In List view, information about one message is displayed in each line. This when you click the List view icon.

Each line in the list provides details about a single message.

See Message status, Reprocessing status, and Functional acknowledgement status below for further information.

Message status

The message status indicates if there is an issue associated with a message and whether the issue is current or resolved.

Icon Description
Indicates a Current issue.
Indicates a Resolved issue.

Reprocessing status

The Reprocessing status indicates how many times the message has been reprocessed, if at all. See Reprocessing messages.

Functional acknowledgement status

A functional acknowledgement (FA) serves as a virtual receipt between trading partners that a transaction has occurred. FAs add transparency to the business process by indicating the state of the acknowledgement.

Cleo Integration Cloud provides four possible acknowledgement indicators.

Icon Descrption
Successful acknowledgment. Click this icon to display acknowledgement data in a separate dialog box.
Error with acknowledgment. Click this icon to display acknowledgement data in a separate dialog box.
Acknowledgment not received.
Acknowledgment not expected.
Acknowledgment was received, but late.
Acknowledgment has not yet been received and is late.